Regulatory Compliance Manager - Portugal

About Revolut

People deserve more from their money. More visibility, more control, more freedom. And since 2015, Revolut has been on a mission to deliver just that. With an arsenal of awesome products that span spending, saving, travel, transfers, investing, exchanging and more, we've helped 40+ million customers get more from their money. And we're not done yet.

As we continue our lightning-fast growth,‌ two things are essential to continuing our success: our people and our culture. We've been officially certified as a Great Place to Work™ in recognition of our outstanding employee experience! So far, we have 10,000+ people working around the world, from our great offices or remotely, on our mission. And we're looking for more. We want brilliant people that love building great products, love redefining success, and love turning the complexity of a chaotic world into the simplicity of a beautiful solution.

About the role

Compliance is a key team that ensures Revolut’s products and processes meet the regulatory requirements and translate this into the best customer outcomes. They’ve got outstanding ability to find solutions and carry out testing in a purely digital environment. Those data-driven experts know that better people and machines are the most effective way of managing conduct risk 🎯

We’re looking for a Compliance Manager who can see what’s needed to keep our consumer protection practice in compliance 📣 Someone who has a burning itch to make it the best. If being on the ground floor of establishing a compliance department and working on cutting edge product offerings seems interesting to you, keep reading ✨ In more boring detailed terms, we’re looking for someone who will be responsible for advising our business on compliance requirements and related controls. Be warned, this is a very hands-on role 🤾‍♂️

Up for the challenge? Let’s get in touch 👇

What you’ll be doing

• Advising business on compliance requirements and related controls
• Developing and implementing our compliance management system, particularly in relation to delivering compliant customer outcomes
• Managing the training programme
• Reviewing marketing communications, and analysing complaints, which includes developing policies and procedures and carrying out outcomes
• Reading large pieces of regulation and breaking down what's needed to be done and how it applies to the business model
• Working closely with global Regulatory Compliance Managers to ensure that local risk management frameworks and processes are aligned with global ones and deliver the intended outcome
• Identifying regulatory issues proactively and recommending remedies to promote compliance
• Liaising with key internal (e.g. Legal, Risk,financial crime, etc.) and external stakeholders (e.g. Regulators, in particular, Banco de Portugal, advisors, vendors, partners, etc.) as required
• Creating, assessing, and implementing policies from scratch

What you'll need

• The ability to work under pressure, manage multiple projects at once, and meet tight deadlines
• Knowledge of how to conduct regulatory gap analysis, policy creation and implementation
• Expertise with payments, prepaid cards, or deposits
• A strong understanding of the interplay between compliance risk and business risk
• The skills to communicate positively with members of various internal teams and regulators
• Multi-tasking abilities with close attention to detail
• To demonstrate sound judgement
• Excellent analytical, communication, and interpersonal skills
• Experience in compliance risk management within a consultancy, compliance function, or a regulator
• Knowledge and experience in the regulatory requirements on payments and a willingness and passion to develop knowledge and expertise in the other areas (e.g. crypto, privacy)

Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.

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