How can we help?
Getting a card
Paying by card
Sending money to a bank account
Sending money to another Revolut account
Paying via Direct Debit
For Personal Users
Paying by card
Issues with card payments
Why is my card payment pending?
Why has my card payment been declined?
I don't recognise a card payment
I've been charged more than once for the same transaction
Why did Revolut charge me for card payment?
Why did the merchant charge a fee for my card payment?
Exchange rate for my card payment is wrong
Why do I see an extra small charge on my statement?
Why has my card payment been reverted?
I would like a refund for something I bought
Refund is not showing up in my statement
Declined payment is not visible in transactions list
Payment declined by security system
Payment declined due to geolocation mismatch
Why my online payment was declined?
I've been charged for a declined payment
Using my card with Apple Pay or Google Pay
Am I eligible for Google Pay?
Setting up Google Pay
Am I eligible for Apple Pay?
Setting up Apple Pay
Where can I pay with Apple Pay or Google Pay?
Are there any payment limits when I use Apple Pay or Google Pay?
Are my card details protected using Google or Apple pay?
Changing card security settings
What security settings can I control?
Setting a monthly spending limit
What currencies are supported for spending?
Can I make payments in INR?
Which currency balance will be deducted for spending?
Does Revolut charge for card payments?
Which merchants are not supported by Revolut?
Can I get a refund to my Revolut card?
How does the chargeback process work?
Paying with a frozen card
Are 3D Secure transactions supported?
What is a delayed transaction?
Why is my refund pending?
What is Dynamic Currency Conversion (DCC)?
What is card verification?